This place is horrible! They are disorganized and rude! Me and 6 other bridesmaids ordered our dresses from them and each one of us has a horror story. After the bride picked out the bridesmaid gowns and even brought one of the bridesmaids to the store for a fitting, I called to order my dress over the phone and they had no record of the gown or the bridal party and insisted I must be calling the wrong place. The bride had to call and straighten them out. Finally they admitted they had all the information and just hadnt updated their system yet. Once the dresses arrived, they were completely disorganized about what all of us had already paid for our deposits, who owed what. They charged the balance to my credit card without my authorization after they said they didnt keep credit card information on file for security purposes. When I called to complain, the owner was indignant and unapologetic. Avoid Alessandra Bridal!