Waited for over two hours to be seen. It took over two hours to get water in our foot spas. Will never come back.

Two of us went here once and were seated with a foot soak and TV so we did not mind the wait. Today we went back and though their posted hours said 9:30, they were still not there at 10:00 so we left. We came back at 11:00 and they directed us to a seat. No one filled water for a soak or even spoke to us. There was no TV. It looked like there were people ahead of us tthat would take a while so we asked to make an appointment so we could avoid a long wait. They told us no. We should just call first which would not help us because people could walk in between when we called and could get there and again would have to wait. That is 3 strikes and we will find a place that accommodates their customers and not just themselves.

I had been going to Passion Nails for over a year and a half. After seeing, what I thought was a fungus on my, nails, I asked the nail tech (Tu) and Chris, was it a fungus? They assured me it wasn't. I had to get my doctor's diagnosis. Low and behold, I had a very serious fungus on four of my nails. Which required antibacterial medicine to treat the fungus. This could have been prevented if if had been treated when noticed. The only thing that matters with them is a dollar!! NOT SANITARY AT ALL!!! FUNGUS INFESTED NAILS!!!!

i love u tee and chris