I have only flown 10 times in my life. 8 of those were out of Springfield, MO and all were with Allegiant. I had no trouble in any way from the moment I drove onto the parking lot until I returned from my trip. I am not a picky person and don't require much so I guess I didn't have any problems. Flew December 2020, followed the rules and no problems. They are my Choice to fly. Service was a 4 because they really don't have much to offer. OK by me.