Once again Nordstrom delivers excellent service. I bought a suit 18 months ago and it had a few issues. After the 2nd issue, I brought it into the store (with the receipt) and got a full refund of $550. They did not make me buy anything either (of course I did though). They might cost more but they deliver on their service when you need them. Since then, I have spent an additional $700 with them so it was a win/win for all.