This place is amazing! I recently switched from my old vet who I've been seeing for more than 10 years. My dog was diagnosed with Kidney failure and my old vet told me nothing about it. Basically just hinted to have him euthanized. I'm so glad I found Falls Village and got a second opinion, I have met everyone there and they are great! Everyone is friendly and helpful. The vets answered all of my questions and talked to me about my dog's progression over the phone. They answered everything in great details (unlike my old vet) and gave me suggestions on what to do for my dog. They even printed out recipes for me and gave me amazing discounts on Sub Q fluids until I could do them myself. (My old vet was charging $60 each sub Q injection, Falls Village only charged me $15) plus they gave me free needles once I learned how to do it myself. Everyone there really goes above and beyond to help the pet and make sure the owners understand everything. I would HIGHLY recommend this vet.