Half of the games in the arcade don't work, and when I politely asked for a refund on one that was mislabeled for pricing, and therefore not working, I was given a snobby reply from a young woman manager on how my "refund" would be the only exception to their no refunds rule. Me being the timid and polite person I am, took my refund and left, but I'm very displeased with this disservice.