Well we just left being told by the server that the manager refused to come out to speak to us. Our visit was intended to be the second of many due to the fact that we live 5 minutes away. First off, my husband and I went in eager and hungry for some yummy Thai soup. We are seated and after a few minutes a server approaches us (without introducing herself) asking, Are you ready to order or do you need more time? I replied, I'm ready!? She states, Oh hold on....I'll be right back.
She went behind a bar chated with a coworker then proceeded to assist two other customers whom came in for their pick up. We eventually ordered our food. I ordered the cucumber salad and my husband his usual wing order with two separate soups. We specifically ordered lime based soups with noodles. Lone and behold we are served coconut based soups. Now mind you the server did come back and ask, if the soup was to include noodles? We replied yes, thank you. Not to mention that I had to get up and approach the server in order to ask for more salad dressing. So, I've pretty much know that I will not be returning due to that fact the management has no regard for their customers along with the very poor service. It's one thing to make a customer wait but to get the main entree entirely wrong is very poor service. All I can say is that I'll definitely drive to Chinatown and visit Pho Kim Long every time I am feeling like eating Yummy Thai soup. Thanks for reading! =/