He makes appointment times, then shows up 1-2 hours after the designated time, without any kind of notification of being late, with lots of excuses. He didn't do the work on our shower correctly and we had to have someone else come in and basically do the whole thing over.

My husband and I were absolutely thrilled with Dean's expertise, professionalism, and knowledge. He did an outstanding job replacing our out of code and 25+ yr old hot water heater with a new top-of-the-line, energy-efficient water heater. We have had some absolutely terrible experiences with so-called "master plumbers" who have lied to us, failed to finish a job, or even give us a solution for various issues. Dean, on the other hand, restored my faith in plumbers! He showed us how he was bringing our new hot water heater plumbing up to code, what the benefits would be of our new product, and how to care for and properly use our new hot water tank. We were super impressed. He was extremely personable, kind, and easy to work with. I would HIGHLY recommend him. I now am confident that I know exactly who to call in the future for additional plumbing needs!

I made an appointment 2 weeks out, my husband took the day off and dean never showed up or answered our calls. Very unprofessional and annoying. I

Dean Smith fixed a broken line in my master bath on a Sunday afternoon. He was on time and cleaned up after the job. I have recommended him to my neighbors. Would use him again.

I'm sure he is a nice guy but I made an appointment with him, took off work... and he didn't call and didn't show up. Called him, he made excuses for a few hours and then never showed up and stopped answering the phone.

We are so glad we called Dean. He went beyond what we expected from him. Very reasonable price and very quick to get back with us. We love the new efficient hot water tank he put in. Very honest and professional plumber. We will def. use this company again. The Moodys

Dean smith is a relaxed guy. very professional. Lets say he is one of those professional but very fun kind of people. His company goes beyond my expectations. He does great work when he is at his jobs, he leavews with no messes. thanks again

Neat,clean and on time professional service

Clean,neat and on time.

His expertise saved us time and money.

Finally a plumber whose final bill was the same as his original quote.

On time , honest master plumber