I like Shoba but three out of the four times I have been there, I have had problems. I had a bikini wax a few yrs ago and I am not sure why but the top layer of my skin came off. I knew something was wrong when the lady put a wet cloth on top and it burned. I got a rash and had to go to the doctor for medication. A week ago I went again because I had a gift card I needed to use up. I decided to do my underarms because I figured that couldn't be screwed up. I have gotten my underarms waxed at many places and have even done it myself without a problem. The day after someone at Shoba waxed my underarms, I noticed extreme itching. That's never happened before. I am not sure what they use but it has to be the wax that is causing these problems for me. I will not go there again.