This is my first time using this company and I had my fingers cross the whole entire time while they cleaned my carpets and the tiles in my kitchen. Should I say BEWARE!! The carpets looked no different! Then here comes the tile cleaning, he told me he will clean the kitchen and the pantries which I agree to pay for, but because he didn't open up the pantry, either he forgot or just didnt care, but now there is a fine edge where the floors are the old dingy color comparing to where he did cleaned. It was probably like one shade lighter, not as what he promises me. He said after he is done its going to look BRAND NEW! YEA RIGHT!!! More like I can do that cleaning myself for that type of look I received from them. THINK TWICE BEFORE HAVING THIS COMPANY TO YOU!