I have to agree with another reviewer in that the old lady at the front desk is extremely rude and obstinate. The rest of the clinic is great, it really is just ruined by her rudeness. There have also been multiple times when she has shown herself to be transphobic.

Extremely rude front desk staff. When asking staff questions they are super rude in their responses. They we tell you everything they can't do with no followup of what can be done to resolve an issue. Never meet a front desk staff so rude......