Went into the store today to find a sales clerk who did not greet me, nor offer help. He just stood towards the back and stared...Very poor customer service. They have "used appliances" that are not gently used. Grease covered ovens starting at $200.00. If you are looking for something just to get by, this would be the place for you. I decided to purchase a brand new one with a warranty for $350.00.