My mom bought my wife flowers from Burckhard's and had them delivered. Many of the flowers were wilting so my wife called to let them know and asked for another set. They seriously looked worse that a set you would get at a grocery store at discount prices. My wife was very polite, but yet they hung up on her. Just horrible.

I am designing my third wedding with Marti. Her bouquets and arrangements are spectacular. I will always use her floral expertise when I need flowers for any occasion.

Though Marti was at first very nice and her prices were reasonable, the end result of the flowers for my daughter's wedding was a disaster. My daughter's bouquet actually fell apart!! Can you even believe that? We were constantly picking up flowers and trying to put them back. The bridesmaid bouquets were the smallest and whimpiest I'd ever seen. We didn't bet what we'd ordered at all!!! During the consultation, I showed her pictures of the exact flowers we wanted for the reception and how we wanted them arranged. I also specifically said that I didn't want greenery, just flowers. Well, the flowers I got on were drooping greenery with a few flowers. I even emailed the pictures so she could have them in hand. The flowers were NOT fresh and some of the flowers on the tables were even missing petals. Everything drooped and looked terrible!! I was embarrassed!! But, it's the day of, the wedding...what do you do? Just let it go. Totally disappointed and frustrated though!!! After all the events, I took the flowers over to her so she could see my daughter's bouquet and ask about why I didn't get what I'd asked for. She was all excuses. She even lied and told me that I'd asked for greenery. I reminded her that I actually had a text that I could show her that specifically said NO greenery!! She refused to admit that she had done anything wrong and became very argumentative. It appears that Burkhardt's is a hit and miss. If you want to take a risk, well, try it out. But I would avoid her for larger and important events.