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      Colton Insurance Associates

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      Insurance, Business & Commercial Insurance

      8837 Elk Grove Blvd, Elk Grove, CA 95624

      916-685-5565

      CLOSED NOW: 
      Today: 8:30 am - 5:00 pm
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      REVIEW SUMMARY

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      1 Reviews
      Rate this business!
      First-classBetter than mostAbout what I expectedNot the worst...Disappointing
      anonymous

      05/20/11

      This insurance office's customer service needs improvement. Their response time is slow and usually the customer needs to follow up a second or third time to receive a call back. The receptionist is very friendly but their actual customer service representatives need some training in customer service skills with an emphasis in being more thorough in presenting a complete package to the customer. Receiving additional billing because they don't do their job right the first time is not acceptable. If this was my only issue with this company I wouldn't have bothered putting up a comment. But unfortunately it is not. I have over 25 years in customer service and was taught that client attention is very important and you make sure they leave satisfied and you do everything in your power to make sure of it.

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      DETAILS

      Your Traditional Independent Agent, Serving You First!

      General Info
      Established in Elk Grove in 1949, and by gradually mastering all major personal and commercial coverages this demanding market has come to expect, Colton Insurance Associates has become one of the more noteworthy agencies of its kind in California. Over the past half-century, Colton has grown at a pace best described as professionally calculated to become a reputable, trustworthy, broad-based service provider.
      Extra Phones

      Fax: 916-685-1953

      Hours
      Regular Hours
      Mon - Fri:
      Sat - SunClosed
      Categories
      Insurance, Business & Commercial Insurance
      Services/Products
      Auto Insurance Home Insurance Motorcycle Insurance Specialty Lines Insurance Business Insurance Workers Compensation Insurance Professional Liability
      Payment Options
      Brands
      Allied Insurance, CIG Insurance, CSE Insurance, Hartford Insurance, Mercury Insurance, Progressive Insurance, Safeco Insurance, Travelers Insurance
      Location
      Directly across Cosumnes Service District and next door to Joseph Kerr Middle School.
      Amenities
      As independent insurance agents we represent a variety of companies and are positioned to research and find the combination of price, coverage and service that works for you.
      Other Link

      http://www.coltoninsurance.com

      Data provided by one or more of the following: Thryv, Data Axle, Yext.