Lazy lazy lazy. If your child's health problem takes longer than five minutes to diagnose be prepared for them to do nothing about it or pawn it off on something completely ridiculous just to get you in and out. I had to make two separate appointments for my child having allergic reactions. Both times I went in I tried to explain asthma and allergies were extreme in my son's family history, and both times I was told the only reaction towards a food allergy was "extreme hives and vomiting". Wrong. Fed up I asked for a referral to an allergist, and was immediately denied one. After my son started breaking out in yet another rash and his feet started to swell I cut milk out of his diet and found my own allergist. What do you know, he has a milk allergy. Long story short, I'll be switching pediatricians. And if you actually want someone to spend time looking into your child's health I would advise you not to come here.

I used to like My Childrens @ Lake Highlands. Clean, nice staff, no long waits, but it quickly declined. Once we were called to come in at a later time and then upon arrival we were told that we missed the appointment (the original appointment time) and that no such call was made. They tried to reschedule for several weeks later, but when I showed them my call log to show they HAD called me they magically fit me in the next day. Then we get scheduled for mid August for the next checkup. They call me a few weeks before the appointment to tell me the doctor has scheduled a meeting that day and they need to reschedule for nearly two weeks later than the original appointment day. Then the Friday before the appointment they call to reschedule again because the our doctor is no longer in that office and no other doctor will be in the office that day. Now the appointment is yet another week later. We will go to this appointment if it actually happens but we will be finding a new doctor in the meantime.

Just like Children's Hospital... My Children's Lake Highlands is THE PLACE for children's healthcare!