I have desperately tried to resolve a delivery issue for the past two days before the package I sent is sent back to me. I have called the USPS in Charlotte North Carolina branch (zip code 28204) more than 9 times and FINALLY got someone on the phone this morning. She informed me that my package was being sent back already.

I called the USPS 800 number yesterday to try to get some help. The CS rep on the phone repeated the address back to me perfectly. I don't understand why it has been marked as undeliverable twice. He took my number and said he would call me back.

This situation could have been avoided if MY PHONE CALLS HAD BEEN ANSWERED! I can see why the reviews of this location are less than 3 stars on multiple websites. Now that the package is being returned to me because I get no help from customer service and no help from the people who actually work in the store I have to refund a product that I sold, due to not only HORRIBLE HORRIBLE HORRIBLE service, but also to a superiorly awful standard of job performance by USPS.

I will not be using USPS for any future shipping or mailing of anything.