I rented storage lockers here for about a year during a move simply because it was close to where I lived. I found the staff to be extremely rude more often than not. It was really hit and miss, sometimes they were not rude but more often they were very rude. More importantly though, I had items stolen out of a locker, expensive items. When I asked the staff, of course I got the "we know nothing" story. They said the cleaned the storage locker out two weeks before my rent was up; they claim to not know who cleaned it out and that my items were missing, yet cannot provide the day, time or who cleaned it out. They also put a lock on my locker two weeks before my rent was up despite the fact that I did not give them notice. I believe the Derrel's staff stole my property and then denied it. Their story was inconsistent. They told me they have NO security cameras, unlike almost every other storage area I have been to. I would NOT recommend this storage area. There are many others in the area where the staff is more professional, and your items will be safer. Someone could literally cut the lock off your storage locker and steal your property and because there are no cameras and the staff do not care, you will not recover your items.