if you want your hair done, don't go here unless you are getting a keratin treatment. I've seen results of those and those are good. However I was very unhappy- i mean extremely unhappy with my results for my hair. If you don't get what you asked for, or if something goes wrong when doing your hair, you still get charged for the mistakes. And btw, a hair trim to Joey is a great deal of hair- 3 inches. Don't waste your money or your time. Speaking of time he takes forever, works on other customers while you are processing (if you are getting color), and his room is a mess at his new location- If you do get a wild hair to go here, make sure you are happy with your hair style before you walk out the door- don't make my mistake- be bold and tell him you aren't happy if that's the case.