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Master Movers Moving & Storage

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Movers, Movers & Full Service Storage, Moving Services-Labor & Materials

4426 SE 122nd Ave, Portland, OR 97236

503-762-1288

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Today: Closed

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5
4 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
J
Jen E.

06/09/16

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I used Master Movers a couple of weeks ago for my move from Beaverton to Vancouver. The team was caught up in heavy traffic but they didn't charge me extra travel time which was nice of them. The guys were friendly, fast and efficient and made my move go smoothly. My husband has used this company several times in the past and highly recommends them and now so do I. Their rates are very good and they seem to be focused on customer satisfaction zooming through their task despite being paid by the hour. I would thoroughly recommend this company and would always make them my number one choice for future moves.

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Kelly C.

09/15/14

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Maser Movers did an amazing job for us. The weather was almost 90 degrees and we had to stop them to take breaks. They arrived on time, were professional, friendly, and did above and beyond to help us with our move. I have used them for all of my moves since the early 2000's and highly recommend them to all!

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K D.

11/12/13

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Master Movers did an awesome job with our in-town Portland move. Everything from setting up the move (on relatively short notice) to actually getting our stuff out of our old house and into our new apartment was handled with speed and humor. I would recommend them to anyone.

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dan.hartman.92

05/21/13

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Heavy gun safe

I bought a Liberty gun safe and got a great deal, but with all good things that are to good to be true there was a problem. As it turns out my new 1000lb safe was up two flights of stairs!! So I called the great people at Master Movers portland told them my problem. Within Minutes there were two guys there to move my safe, they had it down and out without any damage. This was the best experience I ever had with any company. It cost me less then getting some buddy's , beer and gas. I highly recommend them if you need something moved give them a call.

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anonymous

03/05/13

The office staff was friendly and informative. The moving company sent four very hardworking employees. They padded all the furniture and wrapped all the upholstered furniture, mattresses, box springs, etc. with film to keep them clean. They pointed out prior damage. So far, we have not found any damage to our furniture or to walls. They carefully disassembled and reassembled desks and tables. The men were very pleasant and took direction very well. We got good value and they were very careful. I have moved a dozen times...this was the best move.

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anonymous

03/05/13

I would definitely hire this company for any future moves. The were on time, reliable, and polite. The price was also reasonable.

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anonymous

01/29/13

They were amazingly fast! They were very talented when it came to getting large items out of doors and around corners. They also had to manually hoist my mattress, wooden desk, and wooden file cabinet up to the second floor. The only stairs up to the second floor were spiral which made it impossible to use for these large items. They securely wrapped all of my furniture before it left the apartment. 2 of the guys also helped me put together some Metro shelving because the TV had to be placed on it. They were very professional and extremely efficient.

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anonymous

01/22/13

This is the best company we have ever used. Master Movers Moving and Storage team were prompt, polite, careful, not a single broken item, or damage to either home. They were very efficient..no standing around chatting like every other moving company we`ve hired. We were very impressed and cannot say enough positive things about them. Very, very hard working!!!

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K
kleather

12/13/12

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Master Movers were great! The...

Master Movers were great! They were friendly, professional and got the job done within budget. I would definitely use them if I ever move again. There was nothing they would not do to make this move smooth and stress free. I am extremely grateful to have found them.

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R
restes

04/01/12

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These guys were hired while I ...

These guys were hired while I was out of town to help my fiance move a few large items to our new apartment. Seemed easy enough as they only had to move about a quarter of a mile. When they got there they asked my fiance about my 50 inch plasma tv and she told them that it wasn't one of the things needing to be moved as I was going to do that when I got back in a few days. They assured her that it wouldn't be a problem even though there was no box because they "do this all the time". The mover (Johnnie was his name) was very persuasive and my fiance relented. After everything was set up in the new apartment and they had left my fiance noticed a giant crack running through the middle of the tv screen and another smaller crack on the side. The movers hadn't said a word, they just set it down and took off. When she saw the damage she called the main office to let them know. Imagine her shock when about 10 minutes later, Johnnie calls her on her phone berating her for "throwing him under the bus". When I found out about this I called the office to complain myself. The manager on duty was understandably concerned and assured us his employee would not contact us further. We were sent a copy of this company's claim form and filled it out promptly. A couple of weeks later I get a check for $53! $53 for a 50 inch plasma tv! I called back to see if this was a joke and if we could try to resolve this without legal action. The office manager tried to appeal to both owners to no avail. They said they only pay out by the pound and based on what my tv weighed, this was the amount they were offering. I guess it's on to small claims court from here. Do not trust these people to move your things - I would not even trust them with my address or phone number as they will call and harass you if they find out you've complained.

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claimed iconBusiness Response06/14/2012

I'm sorry to hear of your experience with our company we stride to do our best for every customer as though you are family. the tv movement is heresay between your comments and my drivers comments. A specialty plasma tv carton was onboard the truck when it left that morning and returned that afternoon as i witnessed its whereabouts. The tv cartons cost us $75.00 each and according to our oregon tarriff we can only charge $35.00 per use. Your fiance did not want to pay for the tv carton so the crew took it on there own behalf to be kind and save her some money. If she did not want it moved, she could of stopped them. Valuation is the term used nationwide by household goods movers for "insurance" your fiance choose the bare minimum at .60cents per pound that is the free valuation, that is what was paid out to you. Full coverage would be charged out at .85cents per hundred dollars value based on the entire load. IE. if the truck blew up after it was loaded and your total weight on board was 3000 pounds, you would of received a check for $1800.00 total. No matter what the contents or value was. If you placed a value of $25,000 on your load the charges would have been $212.50 and you would be watching a brand new plasma tv. Maximum payout if the truck and contents were destroyed would have been $25,000 and no more. The pamplet that the Oregon dept of transportation requires us to give all customers called the TR-37 was signed for on the bottom of the bill of lading by your fiance, which explains all of your rights and responsibilities in a Oregon to Oregon based move. I am sorry about your tv and that the driver called you back. The driver received a displinary mark in his record, not only for arguing back but for even touching the tv without proper packing materials for safe transportation.

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S
skapunkcm

03/28/09

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A+ Movers!

I have moved twice with these guys. Absolute best team, from beginning to end! If and when I have to move again, they will be the only moving company that I hire!!! I've definitely recommended them to family and friends!

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I
idaimus78

02/19/09

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The Best

I have used Master Movers 3 times in just the last year! Every time I call them, they inform me on everything I need to know. They are always on time, and always stay focused on safety, and getting he job done as quickly and carefully as possible!

My end bill is always less then I would expect for the professionalism that I receive!

I would recommend Master Movers to anyone moving.

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F
fwong1

02/09/09

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Master Movers were great. I h...

Master Movers were great. I had to schedule and then postpone and the reschedule and their front office was also cordial and accommodating. The crew showed up on time and did a great job. Worthy of the tip as well.

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W
western-move

10/17/08

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Horrible Company

Go with a different company and pay a little more for a better service and care. These guys are all about getting your business, but are just careless are caused over $400 damage on items. They then paid pennies on the claim! Horrible - Horrible Customer Service and lack of professionalism.

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claimed iconBusiness Response02/07/2009

These people had three choices of valuation. They chose minimum coverage. They are not happy with their own choice. This is not a customer service issue, the company paid out on every item they claimed at the legal liability they chose.

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DETAILS
General Info
We are your Portland Oregon-based local and long-distance moving company. Specializing in Residential Moves within the local area, across the country, and even internationally. Senior relocations are also a specialty we are proud of. In addition to packing and moving household goods, we have an industrial division that specializes in moving large items like machinery & warehouse inventories. Make your move stress-free with our full packing and storage services. Don’t hesitate to call your Portland movers at Master Movers Moving & Storage ... "Let us do the heavy lifting!" Intrastate Agent for Wheaton World Wide Moving ODOT# 1033693
Extra Phones

Phone: 503-668-8888

TollFree: 800-707-5018

Hours
Regular Hours
Mon - Sat:
SunClosed
Categories
Movers, Movers & Full Service Storage, Moving Services-Labor & Materials, Public & Commercial Warehouses
Payment Options
Associations
Wheaton World Wide Moving
Other Information

Parking: Free

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