Customer service is non existent. 100,000 mile engine was quoted near a factory rebuilt engine from a local dealership. Minimal parts warranty and labor warranty excessive.

Maybe they don't want to deal with the average Joe. They seem as if they would rather deal with the insurance companies. What a shame.

I will never do business with this company.

I BOUGHET USED TRANNY FOR 1999 ML 320 ,AFTER WE INSTALL IT
IT TURN TO LEAKING OIL FROM REAR SENSOR, IT COST US ANTHER $ 500 DOLLARS TO FIX THE LEAK. ALSO I SEND MY WIFE TO MATCH A/C HOSE THE SALES PERSON WENT INSIDE FOR 5 MINS AND WE DONT HAVE IT , WE THINK HE DIDNOT EVEN LOOK FOR IT.

I've used A-Z dozens of times over the years. Their staff is always friendly and their pricing competitive with other salvage yards. When I've had problems with parts they provided(which is inevitable in the salvage business) they've always been able to quickly provide replacements.

FYI: If you don't laugh when you read the two other reviews below, you probably shouldn't be working on your own car anyway.

A to Z is not your typical salvage,,,they are friendly, helpful, and informative. for the past 2 years I have bought my parts from them, and they delivered them to my shop on time,,,the staff is friendly and their parts are clean and they have had almost every part I have requested, not typical. thanks