I have been working with AWI for 20 years. Everytime I call, I receive excellent service. Even more important than that, I have referred many of my friends and they are all equally pleased. Having recently moved into a new community, AWI was able do assist with homeowner's insurance for many of my neighbors! If you want to deal with real people and not a 1-800 number, call AWI!

I have been trying to rewrite my property insurance policies with this agency for 2 years now. They can't grab their behind with both hands, if you paid them.

Customer Service? Excellent? What a joke! They have cost me thousands of dollars $$ with their incompetence. Cancelling the wrong policy, not following up on the putting new policies in place. You name it. I spent no less than a hundred hours in their office trying to get their screw-ups fixed.

And the attitude of one of the owners is too bad, so sad. Wonder how that pompous look on his face will be when he opens the lawsuit paperwork.



Word to the wise, I wouldn't let them insure a doghouse.

Nice staff, very helpful and they helped me understand my coverage. they are very attentive. I have been going to them for several years and i have no complaints about them and their services. !! :)

I have had insurance through Annette Willis for several years. The staff has always been very knowledgable and helpful in explaining the different types of homeowner's insurance and which one would be best for me. Everyone there is friendly and I would recommend them for all types of insurance.

I was very happy with the way the agent reviewed my current policy and was able to find me better coverage at a better price. Everything was explained to me in a way that I could understand. I would recommend them to all my friends.

Very unprofessional.made us wait for along time with now one in front while he talk too friends and pick up fish from outside delivery!