Hi-Way Muffler Sales IncAdd to Favorites
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- HoursCLOSED NOW
- Regular Hours:
Mon Closed Tue - Fri Sat Sun Closed - Phone:
Main - 502-443-9059
- Address:
- 4119 Cane Run Road Louisville, KY 40216
- Email:
- Link:
- Categories
- Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Parts & Supplies
- Services / Products
- Catalytic Converters Mufflers Welding
- Payment Options
- Brands
- Domestic, European, Flowmaster
- Neighborhoods
- Shively, West Louisville
General Info
Hi-Way Muffler is located in the community of Shively, just off Exit 5 of the Watterson Expressway. Our company has been in business for over 30 years. We are a family-owned company, founded by Joe Thompson, and now owned by his daughter Susan. “Hi-Way Joe,” as he was called, believed that giving quality, friendly service at a reasonable price was the best way to earn customer confidence and repeat business. Since most of our customers do our advertising for us, we have a large customer base to show for it.
Contact Info
Reviews
01/26/20
Provided by YP.comWent there for a y pipe replacement in 2016. After that had a vibration in my car . And after many repairs , things replaced not welding things it turned out to be a hanger by my spare tire they replaced. My exhaust needs to be replaced because the original job has needed to be re welded multiple times exhaust fumes where even getting into my vehicle and they will not pay for my replacement of my exhaust. I was offered a refund of my $137.75 repair that is in the thousands now.
12/26/17
Provided by YP.comGreat experience very friendly and honest reasonably priced and very fast service would definitely recommend to friends and family
06/17/17
Provided by YP.comI would give 10 stars if I could.
I live in Middletown and I gladly will take the drive to Cane Run Road again. Doug and his whole staff are polite, professional, honest, reasonably priced, & fast!
Doug had an OEM muffler for my 1985 Mazda RX-7. You cannot even get this muffler from Mazda anymore!
Doug knows exactly what he is talking about & goes above and beyond to make his customers happy.
Thank you Doug and your whole staff.
04/20/17
Provided by YP.comWonderful folks! Get you in and out quickly, honest and fair on their prices. Can not say enough nice things about them!
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03/28/16
Provided by YP.comHi-way muffler was awesome and the staff was very nice and attentive! It was very affordable and I was in and out in no time.
This place is the Team of guys here do excellent work! extremely knowledgable and very friiendly,I would recommend this buisness to anyone that needs muffler and exhaust work done on thier vehicle.The owner Doug is the best!!!! Got me in and out with my 2004 Ford Expedition.My vehicle runs great.Thank you so much guys at Hi-Way Muffler.Been everywhere with this car and you gave me the best price and service above all!Thank you guys so much and God Bless! Anthony Box.
Great experience at the shop. Wonderful customer service. Waited for car to be fixed and was in and out in reasonable time. Very nice guys and kinda cute too.
07/11/15
Provided by YP.comHi-Way Muffler is a Gold Mine! Doug and his crew went above and be on what a normal shop does. Talk about honest, don't rip you off and doing it right the first time. Then taking the time to explain what they did and why. To also save you cost and wear/tear down the road. They go the extra mile for the customer. I just moved to the area and found them by luck and the reviews. Wish there were more Hi-Way Muffler shops just like this all over!!
02/14/15
Provided by YPmobileThe service and the team at Hi-Way Muffler Sales are both exceptional. After my experience there today I can honestly say I will never take my car any place else for exhaust work. And the waiting area being packed full is a pretty good indication that I'm not the only one who feels this way. Very professional, very courteous, and extremely great at what they do. I highly recommend taking your car here.
10/22/14
Provided by YP.comVery pleased with the service and price. Would recommend this shop to anyone needing exhaust work.
04/25/14
Provided by YPmobileWe walked in around 1:30 in the afternoon with a loud muffler sound hoping for the best. Doug greeted us at the door and immediately drove our car into the bay to inspect it. Within a few seconds one of the mechanics came right back out and grabbed my husband to show him the problem. It apparently was a simple solution, that needed just a quick patch job on the tailpipe. I inevitably assumed the worst and was mentally prepared to be there forever. No sooner than I was able to finish a level of candy crush and they were backing it out for us! Done! I was so impressed with their hospitality and efficiency that I will NEVER go anywhere else for car repair. I cannot say enough. The least I can do for a small business in southwest Louisville that took such great care of us is to write a great review for them. Two thumbs up guys! We'll be back for sure!
04/24/14
Provided by YP.comgreat group of guys, really helped me out. Im new in town and they fixed my car and hooked me up with a price so low i almost fell over. wonderful people made me laugh and have a good time while i waited, walked in and walked out in under 15mins and they recommended me to another shop to get the rest of the work that i need done. good people.
12/31/13
Provided by YPmobileGuy wearing banada wuth bugged out eyes SO LOST ME when trying to tell me what I needed. Had to talk to other guy in shop. Then I understood his co-worker
10/18/13
Provided by YPmobileI had a rattling noise going on with my car. Took it to a local mechanic and told me that the entire catalytic converter needed replacing and it would cost $2,000. I decided to get a second opinion and took it to Hiway Muffler. From there I met an honest man named Doug. After speedy service Doug told me it was simply a heat shield around the converter that was rattling. After a 5 minute weld job Doug extinguished the noise. Doug did not charge me a dime and I had to twist his arm to give him $20. Then he said he'd use that to buy lunch for his guys. If you want a honest job, speedy and quality service, go to Hiway Muffler. You won't regret it. Doug is freaking awesome.
10/05/13
These guys are great working here from out town they let me drop car off early n pick up after hours for large city luv seeing small town friendly attitude will definitely tell guys work to go. Thank u fellows
04/02/13
Provided by YP.comFriendly, honest and trustworthy. Very good diagnosing what's causing the noise, sound, rattle, vibration - could have said it was something major and charged me a lot BUT they didn't. Repairs to 1 vehicle only required bending a heat shield - NO CHARGE. 2nd vehicle was cracked heatshield, whatever they did to fix it - NO CHARGE. Unheard of in this industry NOT to charge for their time to figure it out. Will definitely recommend to all my friends and family and return if future repairs are needed..
03/25/13
Provided by YPmobile2 weeks ago I was at the muffler shop. I walked into a empty office with a young lady behind the counter who DID NOT make eye contact nor did she acknowledge that I was even in the office. She was too busy on her personal cell phone. After 10 mns the manager apologized for my wait and looked at the lady who finally looked up from her cell phone. I was about to leave this business and never return. Furthermore, after spending $400.00 on repair work I wasn't even THANKED by the counter help. What POOR customer service skills this lady has. She actually looked miserable being there. You need a personality honey. And you better find one quick.