My daughter and I went into Wardrobe looking for some last minute Christmas items and the line was astronomical. We waited about a half an hour to make our purchases. While standing in line I noticed that there was a lady standing at the other register doing absolutely nothing. Once to the register I commented to the gentleman cashier that with the line as long as it was he could sure use some help. The lady standing there doing nothing at all commented, "it's the holidays, you should expect to stand in line." Of course I took immediate offense and stated, "I don't think I was talking to you!" She stated, "Well, I was talking to you!" At this moment I am getting upset. My daughter said, "Mom, don't". She knew I was getting mad. So I said to my daughter, "I won't go there with her I'll speak to her manager." She stated, "I am the manager." I said, "Well I'm sure there's someone higher than you, do you own the store?" She said "yes." Wow!!! What do I do now, or where do I go?



What gives retail store owners the right to speak to customers like that. My daughter faithfully shops there every two weeks on payday and spends anywhere between $50-$100. Last I knew, it was the customer that kept the store owner in business. Needless to say, I will encourage my daughter to shop elsewhere from now on. We work hard for our money and I refuse to better a store that doesn't know how to appreciate their customers.



Of course, they later disclosed that the second register was broken, but she could have said that the first time and none of this would have taken place.