i.e.,Franks Auto claims to repair cars. We started by taking in my granddaughter's Kia Sephia, back again and again, one problem after the other. Each time costing me and her $100's of dollars. She is still having problems with the car. We thought, being women, that maybe it was just a bad car. Still has same initial problem, bad vibration and can't put car in gear most of the time. Then, we took in my daughters car, 1999 Saturn, in for an Security Electrical problem that turned off the transmission, car would not start. They were to find a part, after a week, nothing. WE purchased a bypass module for $194 with instructions to fix the problem, it was an one hr job. They claimed to put in the module and car was fixed. They were to do an oil change, they didn't. Wanted to charge for a tow, AAA towed it. Total charge..$240. That was Friday, today, Monday, car stopped running, same problem! Items were missing from the car,(Tablet that was in it's box and small items).